A client recently told me that the remote meetings he attends are like the Wild West (with the trashing of all basic rules). 80% of his time is spent in them.
What’s more, he said, “some people could ask themselves why they do things, often with total impunity, that they wouldn’t do in a face-to-face meeting”.
He’s not the only one that mentions it, of course. There are some brilliantly funny videos on the internet about it.
We’re seeing a huge increase in the use of remote meetings, this trend obviously hastened by the effects of Covid-19. However, it appears the only focus is on efficiency (doing things right), with a great effort in getting costs down.
What about effectiveness (doing the right things)? Is it so outlandish to say that remote meetings might actually be increasing participation costs if they are so poorly run and attended?